To ensure that Staged Homes protects its customer's privacy while interacting with our web content, products and services in accordance with the National Privacy Principles in the Privacy Act 1988.
"Staged Homes will effectively manage the collection and storage of personal information in accordance with the National Privacy Principles in the Privacy Act 1988."
Staged Hoems provides products and services. Under Australian laws, your rights to privacy are protected. We are bound by the National Privacy Principles contained in the Privacy Act 1988. These National Privacy Principles set out principles for the management of personal information. They are intended to protect the confidentiality of your personal information. We respect an individual's right to privacy and we take the protection of your personal information seriously.
What is personal information?
Personal information is any information about you that identifies you or by which your identity can be reasonably determined.
What personal information do we collect?
The personal information that Staged Homes collects about you could include your:
Communications between you and us
If you do not provide us with your personal information we may not be able to provide you with our products and services.
How do we collect your personal information?
We collect information from you in the following ways:
Through communications between you and us by phone, correspondence, email, application forms and through our website
Our transaction records relating to your use of our online products and services
Third parties such as our selling agents or your representatives
How we use personal information
Your personal information may be used to:
Verify your name and address
Provide our products and services to you
Market our products, promotions and services.
If you do not wish to receive emails or letters notifying you of our products, promotions and services, please advise us.
Better understand our customers so that we can develop and improve the products and services we provide
Contact you for any other reason
Address any query, feedback or complaints you may have
Protect your personal information from unauthorised access
Attend to any other purpose notified to you at the time of collection of the personal information
Comply with any mandatory requirements of law.
We may also use your personal information for any other purpose you have consented to.
Staged Homes may disclose your personal information to:
Our professional advisors including our lawyers, accountants and auditors
Any organisation or individual notified to you at the time of collection of the personal information or any organisation or individual that you have provided your consent (express or implied) for us to disclose your personal information to.
Organisations involved in a transfer/sale of all or part of our assets or business (including account and trade receivables)
Legal enforcement agencies or investigative agencies
Organisations that have been appointed to wind down an agency or appointed as Receiver/Manager or Administrator of an agency
When you visit our website, we or our contractors may collect information about your visit. This information may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the types of internet browser you used. We or our service providers may use this information in anonymous form for statistical purposes to assist our continued improvement of our website.
Our website may contain links to third party websites. We do not operate or control these websites. We are not responsible for their practices and those sites are not covered by this policy.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law where we may refuse you access. If you would like to access your personal information please contact us.
We may require you to complete a request form to gain access to certain personal information. We do not usually charge any fee to allow you to access your personal information. However, we reserve our right to charge a reasonable fee if we consider it appropriate.
Keeping your personal information up-to-date
It is important that the personal information we hold about you is accurate, complete and up-to-date. The accuracy of the personal information depends to a large extent on the information you provide to us. Please let us know if you are aware of any errors in your personal information and keep us up-to-date with changes to your personal information, such as changes to your name or address.
Your personal information is secure
Protection of your personal information from unauthorised access is important to us. We use a range of security mechanisms and procedures to protect the personal information we hold about you.
We make all reasonable efforts to ensure that your personal information is stored securely both in electronic and physical forms. The secure website pages from which you may forward to us personal information are encrypted. However, there may be risks associated when you transfer personal information to us from other internet facilities or by email.
Updating this policy
We may amend this policy at any time and from time to time. If we do so, we will post the amended policy on our website so that you will always be aware of how we manage your personal information.
Please contact us if you have any queries about this policy.